Shop Q&A’s
for crochet
You may ask ... and I will say
What materials do you use ?
The yarn is 80% Acyrlic & 20% wool yarn
If you’d like to protect your hair please wear with satin durag or bonnet.
Will there be other items made?
Hmmmm,,, perhaps but availability will not be as frequent as the hats. My main goal is to sell hats. If you catch another item on there it will be a crocheted scarf, a crocheted ski mask, or miscellaneous crocheted pieces I made from the summer. Again, will not repeat like the hats so catch them while you can 🍀
How do I wash my beanie?
Gently handwash with cool or lukewarm water, add a small amount of mild detergent, let soak in water for 10-15 minutes, agitate by pressing down(do not wring), pat dry and then air dry
Or…
Machine wash cold on gentle cycle (preferably in mesh laundry bag), tumble low dry
How long until I receive my hat?
Providing clarity that hats are made to order unless I have some premade❗️
The turnaround for hats since I am crocheting by hand is 1-2 days unless orders pick up then it will increase up to 5 days since I have other responsibilities as a parent as well.
Let’s get into the beauty of free shipping! Yay 🎉 All items will be shipped through USPS on Tuesday's & Friday's so do allow 2-3 days depending on their own actual service. Unless it is around the holidays then of course expect a longer process and order accordingly to possibly avoid.
Do you ship out of the US to other countries?
I will have to look into this further!
What is your refund policy ?
There are no refunds. If an order is lost and I hate to do this, yet it is not my responsibility on what may have happened to the package.
Can I return for an exchange?
There are no exchanges for health reasons and time management of production as majority is made to order. I will encourage you to donate the hat! If you need another size or want a different color please order again with this discount (EXCHANGE10)
Why is the price "high"?
Well there are many factors to weave into this! One is quality service and quality products. Two this is my livelihood and how l choose to earn money with joy at the center. Three I am a mother of 3 boys.
If you have any further questions please email azealousj@gmail.com
I send my love and appreciation for the support of my business 💚